Privacy Policy – How 684game Protects Your Data

1. Introduction

This Privacy Policy ("Policy") describes how 684game ("684game", "we", "us", "our") collects, uses, stores, discloses, and protects personal information in connection with the 684game online gaming platform accessible at https://684game.vip (the "Platform").

684game is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission of the Philippines ("NPC"). Where applicable, we also observe the data protection requirements imposed by PAGCOR as a condition of our operating license.

2. Data Controller Identity

For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your data is 684game, operating at https://684game.vip under a PAGCOR-issued online gaming license.

Our designated Data Protection Officer ("DPO") can be contacted for all privacy-related inquiries at [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related correspondence within five (5) business days.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register, verify your identity, make transactions, or contact support, 684game collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, government-issued ID type and number (e.g., UMID, PhilSys ID, driver's license, passport);
• Contact Data: Email address, mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City);
• Financial Data: GCash number, Maya account, bank account name and number (BPI, BDO, UnionBank, Metrobank), transaction history, deposit and withdrawal records;
• Account Credentials: Username, hashed password (we never store passwords in plain text), security question responses;
• KYC Documentation: Scanned or photographed copies of government-issued identification documents and proof of address submitted during account verification.

3.2 Data Collected Automatically

When you access the 684game Platform, we automatically collect certain technical data:

• IP address and approximate geolocation (city/region level);
• Device type, operating system, and browser version;
• Session duration, pages visited, and clickstream data;
• Game session data including bets placed, games played, session timestamps, and outcomes;
• Cookie and similar tracking technology data (see Section 7).

3.3 Data from Third Parties

684game may receive data about you from third-party sources including:

• Payment processors (GCash, Maya, BPI, BDO) for transaction verification;
• Identity verification service providers for KYC/AML compliance;
• Fraud detection and risk assessment partners;
• PAGCOR's player exclusion registry, where applicable.

4. How We Use Your Personal Data

684game uses your personal data for the following purposes:

1. Account Creation and Management — To register your 684game account, authenticate your identity, and maintain your account in good standing;
2. Identity Verification (KYC) — To comply with PAGCOR requirements and the Anti-Money Laundering Act of the Philippines (AMLA) by verifying your identity before processing withdrawals;
3. Processing Transactions — To process deposits, withdrawals, and bonus credits accurately and securely through your nominated payment methods;
4. Platform Delivery — To provide access to all 684game games, features, promotions, and services;
5. Customer Support — To respond to your queries, complaints, and account requests via live chat or email;
6. Security and Fraud Prevention — To detect, investigate, and prevent fraud, money laundering, duplicate accounts, and other prohibited conduct;
7. Regulatory Compliance — To meet our reporting and record-keeping obligations under PAGCOR regulations, the DPA, and AMLA;
8. Responsible Gaming — To monitor gaming behaviour and apply responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion where triggered;
9. Marketing Communications — To send you promotional offers, bonus notifications, and platform updates where you have provided consent. You may opt out at any time through your account settings or by contacting support;
10. Platform Improvement — To analyse usage data and improve the Platform's performance, features, and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 684game processes your personal data on the following legal bases:

• Contractual Necessity — Processing necessary to perform the 684game Terms & Conditions to which you are a party, including account management and transaction processing;
• Legal Obligation — Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine law;
• Legitimate Interests — Processing for fraud prevention, security, and platform integrity where such interests are not overridden by your rights;
• Consent — Processing for marketing communications, based on your explicit opt-in consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

684game does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

6.1 Regulatory Authorities

PAGCOR and other competent Philippine government authorities (including the Anti-Money Laundering Council) as required by law or as a condition of our operating license. This includes player exclusion data where applicable.

6.2 Payment Processors

GCash (G-Xchange Inc.), PayMaya Philippines, BancNet, and other licensed payment intermediaries, solely for the purpose of processing your financial transactions on the 684game Platform.

6.3 Game Providers

Licensed game studios (e.g., PG Soft, Pragmatic Play, Evolution Gaming, Jili) that supply games to the 684game Platform may receive session data necessary to deliver and audit game outcomes. Game providers are contractually bound to process such data only for game delivery purposes.

6.4 Technology and Security Partners

Identity verification providers, KYC platforms, fraud detection services, and cloud infrastructure providers that support the operation and security of the 684game Platform. All such partners are bound by data processing agreements consistent with the DPA.

6.5 Legal and Law Enforcement

Where required by valid legal process, court order, or where 684game reasonably believes disclosure is necessary to protect the rights, property, or safety of 684game, its players, or the public.

7. Cookies and Tracking Technologies

The 684game Platform uses cookies and similar technologies (web beacons, local storage) to deliver, maintain, and improve the Platform experience. Cookies used by 684game include:

• Essential Cookies — Required for the Platform to function, including session authentication, security tokens, and cart/wallet state. These cannot be disabled without impairing Platform use;
• Performance Cookies — Collect anonymised data about how pages are used to help us improve load times, navigation, and feature performance;
• Functional Cookies — Remember your preferences such as language, last played games, and display settings;
• Analytics Cookies — Used to analyse aggregate user behaviour and Platform performance.

You can manage non-essential cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using core Platform features.

8. Data Retention

684game retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with legal obligations:

• Account and KYC data — Retained for a minimum of five (5) years after account closure, as required by AMLA and PAGCOR regulations;
• Transaction records — Retained for a minimum of five (5) years in compliance with financial record-keeping requirements;
• Support communications — Retained for two (2) years from the date of the last communication;
• Marketing consent records — Retained for the duration of your account and up to three (3) years after opt-out;
• Gaming session data — Retained for five (5) years for audit and dispute resolution purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

9. Data Security

684game implements technical and organisational security measures appropriate to the risk of processing personal data on an online gaming platform. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser and the 684game Platform;
• Password hashing using industry-standard algorithms — plain-text passwords are never stored;
• Two-factor authentication (2FA) available to all account holders;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Continuous security monitoring and intrusion detection systems;
• Regular security assessments and penetration testing by independent third parties.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 684game will notify the National Privacy Commission and affected individuals in accordance with DPA requirements.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 684game:

• Right to Be Informed — To be notified of the purposes for which your data is collected and processed;
• Right of Access — To request a copy of the personal data 684game holds about you;
• Right to Rectification — To request correction of inaccurate or incomplete personal data;
• Right to Erasure — To request deletion of your personal data, subject to 684game's legal retention obligations;
• Right to Object — To object to processing based on legitimate interests or for direct marketing purposes;
• Right to Data Portability — To receive your personal data in a structured, commonly used format where technically feasible;
• Right to Damages — To be indemnified for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained data;
• Right to File a Complaint — To lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights under the DPA have been violated.

To exercise any of these rights, contact 684game's Data Protection Officer at [email protected]. Requests will be acknowledged within three (3) business days and resolved within thirty (30) days, subject to identity verification.

11. Children's Privacy

The 684game Platform is strictly intended for individuals who are 21 years of age or older. 684game does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a minor, we will immediately close the associated account and delete the data in accordance with applicable law.

If you are a parent or guardian and believe your child has registered on the 684game Platform, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

Some of 684game's service providers and game studios are located outside the Philippines. Where personal data is transferred to countries that may not have equivalent data protection laws, 684game ensures that appropriate safeguards are in place, including data processing agreements that contractually impose DPA-equivalent protections on the recipient.

By using the 684game Platform, you acknowledge that your data may be transferred to, stored in, and processed in countries outside the Philippines solely for the purposes of game delivery, platform operation, and fraud prevention.

13. Amendments to This Policy

684game reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered account holders via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the 684game Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must close your account before the amendment takes effect.

14. Contact & Data Protection Officer

For all privacy-related inquiries, data subject rights requests, or concerns about how 684game handles your personal data, please contact our Data Protection Officer:

• Live Chat: Available 24/7 through the 684game Platform (fastest response)
• Email: [email protected] (plain text — not a clickable link)

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on the NPC complaints process is available on the NPC's official website.